orlando, florida, November 7, 2022 /PRNewswire/ — Andor Health accelerates the pace of healthcare system innovation by enabling virtual on-demand services. ThinkAndor® enables healthcare systems to provide patients with optimized, efficient access to virtual on-demand services such as mental/behavioral health, virtual emergency departments and emergency department triage, virtual nursing, and virtual sittings. Healthcare systems not only deliver a cohesive experience for patients, but also simplify the experience for clinicians to reduce burnout and address staffing shortages. ThinkAndor’s robust digital front door capabilities, including intelligent adaptive triage, enable healthcare systems to gracefully scale resources while balancing demand across service lines amidst the staffing challenges facing the healthcare industry. while increasing access to care.
Orlando Health Medical Group
ThinkAndor® Digital Front Door enables a concierge approach to digital encounters. In this approach, AI-powered virtual assistants guide participants through virtual health her encounters, creating an experience consistent with how patients interact with traditional care teams. These optimized experiences can be seamlessly integrated into existing electronic medical records (EMRs) and patient portals. Combining EMR with ThinkAndor® Digital Front Door capabilities, healthcare systems can configure the ideal patient and provider experience across the healthcare environment without increasing hospital burden.
ThinkAndor’s pioneering digital front door improves access to care by coordinating and integrating all aspects of virtual care. Easily integrated into comprehensive medical records, the ThinkAndor® Digital Front Door improves patient access and right-sizes needs and volumes across service lines by creating patient visibility, navigation, and access. to Healthcare systems implementing ThinkAndor® capabilities have experienced:
- 64% reduction in unnecessary emergency department (ED) visits by directing patients to virtual emergency and primary care
- 36% reduction in ED Left Unseen (LWBS) rates
- Reduced door-to-procedure time by 18 minutes per patient
- ED capacity doubled
- Improve patient safety and outcomes across all patient types/diagnoses by identifying 5% of overall virtual volume as near misses and reducing in-hospital mortality
- 23% improvement in patient satisfaction scores
- Post-discharge follow-up and virtual patient monitoring reduced median readmissions and emergency department visits by 24%
- 98% of clinicians report a better overall experience and increased efficiency.
“ThinkAndor® has been an integral part of our integrated approach to virtual health. It has become clear that we are delivering the world-class experience our patients are accustomed to,” explained the senior vice president. Sunil Desai MD, President of Orlando Health Medical Group. “ThinkAndor®’s Digital Front Door feature leverages Epic MyChart to increase efficiency by unifying what was previously done with disparate technologies. Now that we have access to a consistent experience, our facility has increased its capacity with existing resources.”
By leveraging ThinkAndor® Digital Front Door capabilities, hospitals looking to implement strategic virtual health programs can integrate virtual health across all settings for a consistent patient and provider experience. Visit Andor Health booth 1527 at HLTH to learn how you can achieve more with AI-powered virtual experiences. November 13-15.
About Andor Health
Andor Health’s mission is to change the way care teams connect and collaborate. Our cloud-based platform leverages machine and human intelligence to unlock the data stored in electronic medical records to deliver real-time, actionable information to care teams inside and outside the enterprise. By optimizing communication workflows, our solutions accelerate time to care, reduce clinician burnout and improve patient outcomes. For more information, see: Andor’s health or follow me LinkedIn When twitter.
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